Privacy Policy for ACE247

ACE247 is required to follow the Privacy Act 1988 (Cth) and the National Disability Insurance Scheme Act 2013 (Cth) (NDIS Act). These laws set out how ACE247 can collect, use, and disclose personal information.
ACE247 must also keep personal information confidential and secret, as required by the NDIS Act. This means that ACE247 can only collect and use personal information for the purposes that it is collected for, and can only disclose personal information to people who are authorized to receive it.
The Australian Privacy Principles (APP) set minimum standards covering the legitimate use of personal information. ACE247 is bound by the APP which regulates how organisations may collect, use, disclose and store personal information and how individuals may access, and correct personal information held about them.
“This policy is designed to guarantee our adherence to the Convention on the Rights of Persons With Disabilities, specifically Article 22, which underscores the importance of respecting individuals’ privacy. Additionally, it aligns with the National Standards for Disability Services in matters concerning privacy.”

Collection of Personal Information

ACE247 values the privacy and security of personal information for our employees, service users, and members. We collect personal information only when it is necessary for the lawful provision of our services or for purposes related to our functions or activities. This information is voluntarily provided by individuals and is securely stored in ACE247’s internal databases. We take reasonable measures to protect personal records from loss, unauthorised access, modification, or disclosure.

Use and Disclosure of Personal Information

ACE247 will not disclose personal information to third parties without the individual’s explicit consent or unless such disclosure is required or authorised by law. Under no circumstances will ACE247 sell or receive payment for licensing or disclosing personal information about our employees, service users, or members.

Electronic Communications

ACE247’s website may contain links to other websites over which we have no control. Users should review the privacy policies of these external websites to understand how they collect and use information. While we take measures to safeguard against unauthorised use or disclosure of information transmitted over the internet, no transmission can be guaranteed to be completely secure.

Right of Access

All employees, service users, and members of ACE247 have the right to access all records containing personal information about them. If you choose not to provide personal information to us, it may impact your use of our website, or any products and services offered. Any inquiries or complaints regarding privacy should be directed to the ACE247 director.

Privacy Policy Updates

This Privacy Policy has been prepared in accordance with applicable privacy laws and regulations. ACE247 reserves the right to review, amend, and update this Privacy Policy as needed. For a complete copy of our Privacy Policy, please contact our Office at email: connect@ACE247.com.au or via phone at 1300 277 247.